Privacy Policy
Last updated: 18 May 2026
Who We Are
Invoice Factoring UK operates the website at www.invoice-factoring.uk. This policy explains what personal data we collect through this website, why we collect it, and your rights over it. If you have any questions, please contact us at quotes@invoice-factoring.uk or by phone on 0333 5672 506.
What Data We Collect and Why
We collect personal data only when you choose to provide it, primarily through our contact and quote request form. The data we collect includes:
- Name and business name — to identify who we are corresponding with
- Email address — to respond to your enquiry
- Phone number — to contact you directly if you prefer a call
- Annual turnover and industry sector — to help us understand your business needs and provide relevant information about our invoice finance products
- Message content — the details you share about your invoicing requirements
The legal basis for processing this data is your consent, given by submitting the form, and our legitimate interest in responding to business enquiries.
How We Use Your Data
- To respond to your quote or enquiry request
- To provide information about invoice factoring, invoice discounting, and related services that may be relevant to your business
- To follow up by phone or email if you have indicated you would like us to do so
We do not use your data for automated decision-making or profiling. We do not sell your data to third parties or use it for purposes unrelated to your enquiry.
Third-Party Services
Our contact form submissions are processed and delivered to us using Resend, a transactional email service. Your submitted data is transmitted securely to Resend’s infrastructure to generate and deliver the notification email to our team. Resend processes data in accordance with its own privacy policy and does not retain your data beyond message delivery.
Our website is hosted on Cloudflare Pages. Cloudflare may collect basic access and performance data (such as IP addresses and request logs) as part of its standard network infrastructure services. Please refer to Cloudflare’s privacy policy for details on how this data is handled.
We use Google Fonts to load typefaces on this website. When fonts are loaded, your browser makes a request to Google’s servers. Google may collect basic request data such as your IP address. Please refer to Google’s privacy policy for details.
Cookies
This website does not use tracking cookies, advertising cookies, or any cookies that store personal data beyond what is necessary for the site to function. No cookie consent banner is shown because no persistent cookies requiring consent are set. If this changes in future, this policy will be updated and a consent mechanism will be added.
How Long We Keep Your Data
Enquiry data is retained in our email systems for a period of up to 24 months, or until it is no longer relevant to an ongoing business relationship. If you ask us to delete your information, we will do so within 30 days unless we are required by law to retain it.
Your Rights Under UK GDPR
As a UK resident, you have the following rights over your personal data:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate data
- Right to erasure — you can ask us to delete your data where there is no lawful basis to retain it
- Right to restrict processing — you can ask us to limit how we use your data in certain circumstances
- Right to object — you can object to processing based on legitimate interests
- Right to data portability — you can request your data in a portable format where processing is based on consent
To exercise any of these rights, contact us at quotes@invoice-factoring.uk. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Data Security
We take reasonable technical measures to protect personal data submitted through this website. All data is transmitted over encrypted HTTPS connections. We do not store full form submissions in any database or file system on this server — data is passed directly to our email system on submission.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be published on this page with an updated date at the top. We recommend checking this page periodically if you have an ongoing relationship with us.
Contact Us
For any privacy-related queries, to exercise your rights, or to make a complaint, please contact us:
- Email: quotes@invoice-factoring.uk
- Phone: 0333 5672 506